[Resolved] Aircel — issue regarding network

kudu Tab

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I have no network in my phone from past 1month, i am currently using aircel sim and the customer service isnt responding, please look into my issue asap. Its showing a red cross mark on the signal bars and then keeps searching for the network but it doesn't connect to any network. I am using aircel from 3years but this problem started one month ago and is still not solved.
Thank you

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Nov 6, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Aircel Customer Care's response Dear Customer (kudu Tab),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Alternate No.:
Complete address:
Landmark:
Specific location of issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 04, 2017

Aircel Customer Care's response Dear Customer (kudu Tab),

We would like to inform you that there is no issue found in your account. However, we suggest you change the SIM card in another handset if the issue still persists then replace it with new sim by visiting the nearest Aircel store.

Please go through our website link to know the nearest Aircel stores- http://www.aircel.com/AircelWar/appmanager/aircel/ap?_nfpb=true&_pageLabel=P4600487811265182572195

Thanking you and assuring you of our best services.

Warm Regards,
Aircel Social Media Team