[Resolved] Aircel — Issue related to AD-JUMPWP web services

Daniel Raj

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I am using aircel prepaid no. [protected]. Last Night i opened my Browser and Searched for "Top windows Apps". Suddenly i have received a Push message mentioned Below : " Thanks for downloading Redlight Zone.You are billed for Rs 75.0 http://202.65.157.201/144bd From : AD-JUMPWP" last month also they deducted charges like this but rottenly its happen still this issue not resolved, I have searched many link over internet and found that i am not the only one who have been charged for such charged without any confirmation from customer end. Aircel Customer Executive not even taking any complains against such incident. Please resolve this issue to all the aircel users and credit my account balance. Regards, Daniel

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Aug 9, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Dec 06, 2014

Updated by Daniel Raj For Reference
Please find below my total balance(175 rupees) amount deducted from last month(13-nov-2014, 15-nov-2014 and 06-dec-2014) to till now
1. Thanks for downloading Models Lifestyle.You are billed for Rs 75.0 http://202.65.157.201/13b6b4
2.Thanks for downloading Naughty Models.You are billed for Rs 25.0 http://202.65.157.201/13a4ba
3.Thanks for downloading Redlight Zone.You are billed for Rs 75.0 http://202.65.157.201/144bd

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Daniel,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks &amp; Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in