[Resolved] Aircel — Less balance given | |||||
Dear customer care I have recharged online on 18/11/2016 of exclusive friday offer with rs130.in it showed that it will give talk time of rs 140 but instead i got rs 110. I was not given what it was there on the website. Then i called customer care on 198. There also i were left disappointed. Then i called on no [protected] in which they said they can't resolve the issue coz the server is down. I'm really disappointed with the service. The transaction id for the above recharge is:wbr[protected]. Hope it will get resolved asap. Thank you Was this information helpful? | |||||
Jan 7, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 05, 2016 Aircel Customer Care's response Dear Robin kondilya, We are forwarding your issue to the team. Meanwhile please share the Screenshot of the offer message received. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 07, 2016 Aircel Customer Care's response Dear Robin kondilya, We would like to inform you that extra benefit of Rs.30 has been credited in your account as one time goodwill gesture. Thanks and Regards Aircel Social Media Team | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
please confirm me how can find the e-mail statement of my aircel prepaid a/c.
We would request you to visit your nearest Aircel store with the following documents to get the details for the same.
POI (Proof of identity)
POA (Proof of address)
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team