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Dear Customer (priyotongbram),
We've checked your account and found that you recharged with PI 997 (Unlimited 8GB high-speed 2G/3G data for 28 days) on 14/06/2016 at 18:41 and the benefits were provided to you which will expire on 11/07/2016. You browsed internet from 14-Jun-2016 at 18:56:23 and had consumed the high-speed 8GB on 16/06/2016 at 9:50:51. Further, no deduction from main balance was found.
We are unable to process your request of GPRS details (CDR detail) as there is some preliminary documentation is required from your end, we request you to visit the nearest Aircel Store along with duly signed POI/POA to register your request and it will get processed within 7 working days.
Warm Regards,
Aircel Social Media Team
We've checked your account and found that you recharged with PI 997 (Unlimited 8GB high-speed 2G/3G data for 28 days) on 14/06/2016 at 18:41 and the benefits were provided to you which will expire on 11/07/2016. You browsed internet from 14-Jun-2016 at 18:56:23 and had consumed the high-speed 8GB on 16/06/2016 at 9:50:51. Further, no deduction from main balance was found.
We are unable to process your request of GPRS details (CDR detail) as there is some preliminary documentation is required from your end, we request you to visit the nearest Aircel Store along with duly signed POI/POA to register your request and it will get processed within 7 working days.
Warm Regards,
Aircel Social Media Team
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We apologize for the inconvenience caused. Please share the "Date & Time of deduction" so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team