[Resolved] Aircel — low quality voice call and data services

Lala Prasad Rout

from Kolkata, West Bengal

Address:

Nayagarh, Odisha, 752069

I am lala prasad rout living in nayagarh
I am currently using aircel network but this network has poor quality voice call and data services.in 3g network the speed is always 10-20kbps all time only on night after 1am to 6am the speed is good at 100kbps to 300kbps this is about the data services.in voice call the signal always up downs means during call i am unable to listen the voice correctly and this problem is not with me with everyone here and the main thing is that i am living at a distance of 150meters from the aircel tower still facing this problem. I have added a screenshot see speed

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Mar 10, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Aircel Customer Care's response Dear Customer (Lala Prasad Rout),

Apologies! As per our system check, informing that the shared number ([protected]) is not an Aircel number. Kindly share the following details with us for further proceedings:

Aircel No.:
Signal Bars:
Alternate No:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue (a problem since when):
Indoor / Outdoor/ Basement/ Any particular time interval or through the day:
The issue with a specific website or all website:
The browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 07, 2018

Aircel Customer Care's response Dear Customer (Lala Prasad Rout),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team