[Resolved] Aircel — main balance cut by call from company

[Resolved] Aircel — main balance cut by call from company

K kuldeep@123@ from Jaipur, Rajasthan

Hello sir, today 19/1/2018 aircel cut my 30/- main balance without any reason. Aircel service provider called me & when i picked up call there was no response from other side. After 19 sec. Call had disconnected & they activate some service. I want my money back other wise i will make a complaint to senior authority or port to other service provider. Please resolve this issue... Was this information helpful? No (0) Yes (0)
Jan 24, 2018 Complaint marked as Resolved VAS has been deactivated & I got my money back... Thanks for providing this wonderful online platform... Aircel customer support has been notified about the posted complaint. Verified Support Jan 20, 2018 Aircel Customer Care's response Dear Kuldeep ([protected]@[protected]@), Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings: Date & Time of deduction: Any message received upon deduction (screenshot if any): Warm Regards, Aircel Social Media Team Jan 23, 2018 Updated by kuldeep@123@ Hello Sir, There is no progress on my complain. I am attaching the screenshot in which time (6:20 pm) and date (19/1/2018) of deduction. Also i received one new message, according to that one my issue has been resolved which is totally wrong because i didn't get my money back. I am also attaching that screenshot. I am not able to call your customer support officer through 121 or 198. Verified Support Jan 25, 2018 Aircel Customer Care's response Dear Kuldeep ([protected]@[protected]@), Thank you for the acknowledgment. Assuring you best services in future. Warm Regards, Aircel Social Media Team
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