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[Resolved]  Aircel — aircel is not responding for port messages

Address:411052
Website:www.aircel.com

I've 2 connection and want to port to other service provider but aircel is not responding to port messages. I've contacted customer care and they told me that due to technical issue port messages are not working but you will get the message within 24hours. Its been week now and no message has received. I am not able to contact customer care because they are disconnecting my call every time.
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Aug 17, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Jul 09, 2017
ajaypratapsingh.'s response Dear sir this no abuse me phone no [protected]
Verified Support
Jul 17, 2017
Aircel Customer Care's response Dear Govi Asdev,

We regret the inconvenience caused. Please share the following details (for both the numbers) so that we can look into the matter:

Concerned Aircel number(s):
Content/format of the PORT SMS sent:
Screenshot of the error message received while sending the PORT SMS:

Warm Regards,
Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

Dear please check this no abuse me my phone no [protected] please solved my problem
Reply
Aircel Customer Care's response, Jul 18, 2017
Verified Support
Dear Customer (ajaypratapsingh),

We regret to inform you that we won't be able to help you in this regards. Further, you can file an FIR for the same.

Warm Regards,
Aircel Social Media Team
Sir am neha and am not activate any service but masti mall service and other service like fasan etc activate itsself and my balence cut and aircel cust care no response am very upset pls do something
Reply
Aircel Customer Care's response, Jul 18, 2017
Verified Support
Dear Nishi,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Jul 26, 2017
Verified Support
Dear Nishi,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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    +91 97 3819 9010
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