[Resolved] Aircel — Messages not sent from my number

Guneja

from Lucknow, Uttar Pradesh

Address:

Jaipur, Rajasthan

I'm Rajender my phone number is [protected]. I am trying to send sms from this number but it doesn't go out from my outbox.. I've called to customer care many times and told them about this problem, , but the problem has not been solved yet after 4days, whenever I call them they ask me the same questions every time, . and every time they charge me 50paise, they have already charged me more than Rs5...
.
. now I don't think they will solve this problem of mine.. now I've started feeling that they are cheating.. they are making fool of me, they just want me not to use Aircel anymore..

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Jun 16, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

Aircel Customer Care's response Dear Guneja,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Sample number to which the sending SMSs is getting failed:
Alternate number:
Screenshot of the error message received while sending the SMSs:

Warm Regards,
Aircel Social Media Team

Verified Support

May 15, 2017

Aircel Customer Care's response Dear Guneja,

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Warm Regards,
Aircel Social Media Team