[Resolved]  Aircel — Migrating service almost 30+ days.. No email no call back

Address:Chennai, Tamil Nadu, 600021

Hi,

My mobile number: [protected] i've been using aircel postpaid service almost 30+ months. It's keep on frustrating me for a simple migration i've been following almost a month. Cancellation request was raised on may 9th, 2017with outstanding balance + 300 rs. Data was been barred that day itself still card doesn't migrated. Also, next month bill also generated who is going to take responsible for this.

Also, vas charges how long we will call and keep on tracking that even though we doesn't activate any value added service and paying for that. Same has been happen on this month balance even we checked the service by sending stop sms & getting confirmation no vas settings has been added.

I need to migrate service also i'm nt willing to pay any charges especially vas.

Tried to reach the contact number provided on invoice but no one ready to respond my cal for past 3 to 4 days, hence mailing.
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Aug 12, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2017
Aircel Customer Care's response
Hi Jagadeesh Scorp,

We are forwarding your concern to the team. Meanwhile, kindly share an alternate number in order to assist you better.

Warm Regards,
Aircel Social Media Team
Verified Support
Jul 10, 2017
Aircel Customer Care's response
Hi Jagadeesh Scorp,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
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