[Resolved]  Aircel — migration from postpaid to prepaid not happened

Address:600063

I raised request to change my mobile numbers from postpaid to prepaid on 29th dec 2017 and i paid all outstanding and paid extra rs. 150 as instructed by them. But still the connection not migrated to prepaid. Every day i am getting 2 to 3 calls from aircel customer care and asking the reason for change. I explained the reason so many times. But these guys are continuously asking me the same question every day and simply postponing my request by asking these kind of questions.

I harshly told them don't call me back, and do what i requested. But, no impact. Same thing is happening still today.

Please suggest me what should i do next?
My numbers: [protected], [protected]
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Feb 14, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2018
Aircel Customer Care's response
Dear Customer (Jeyakumar S),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 13, 2018
Aircel Customer Care's response
Dear Customer (Jeyakumar S),

We hope that our team got in touch with you and shared all the requisite details.

Warm Regards,
Aircel Social Media Team
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