[Resolved]  Aircel — Mistakenly bill paid on wrong number

Address:110053
Website:www.aircel.com

I paid my brother aircel postpaid bill of Rs.361 on 25-Sep-2015 but by my mistake I mistakenly type the wrong number on time of bill payment, Original number - [protected]. Wrong number - [protected]. Transaction number is - DE70101370431443202737808 Pain Amount - Rs.361/- Payment Date - 25-Sep-2015 I want to request please move my amount Rs.361/- to my postpaid number but company says, (Dear Customer, Thank you for writing to AIRCEL. Your service request number is 1-[protected] This is in reference to your e mail dated December 4, 2015, regarding Aircel number # [protected] We would like to inform you that we would like to inform you that as per our process successful recharge can't be reversed or transfer.) what can I do on this please help because this mobile number [protected] is not service or always switch off I try it many times. I want to my money reverse on my aircel postpaid number [protected] or on my account
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Aug 8, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi Rashdi Ali,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Rashdi Ali,

We would like to inform you that the wrong transfer has been done from your consent. And as per our process we are unable to reverse or transfer the same.

Warm Regards,
Aircel Social Care Team

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