[Resolved] Aircel — mnp code related issue

[Resolved] Aircel — mnp code related issue

A Ankit0717 from Jaipur, Rajasthan

I'm trying to get mnp porting code since last 7 days... And every time i call to customer care they says for call after 24 hour or 72 hour... And tell me some technical error. I also said them for register my complain but they said again technical error... This is not fair. You guys can't bound a customer according you. I m in a dead zone and i recently shifted here... Please send me my mnp porting code...!! Was this information helpful? No (0) Yes (0)
Mar 7, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 25, 2018 Aircel Customer Care's response Dear Ankit (Ankit0717), Apologies for the problem you have faced. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Jan 26, 2018 Updated by Ankit0717 Dear Aircel Social Media Team I didn't get my Code yet. I humbly request you for resolution of my problem. It is not a big deal for you.i am a customer of Aircel since 2012 and now I wanna port and you guys treating me like this...Again I request you for my Porting code..!! Verified Support Jan 27, 2018 Aircel Customer Care's response Dear Ankit (Ankit0717), We understand the inconvenience being faced by you, our team needs some more time. We shall contact you shortly. Warm Regards, Aircel Social Media Team Verified Support Feb 02, 2018 Aircel Customer Care's response Dear Ankit (Ankit0717), We hope your issue has been resolved now. If you are facing any issue please change the handset and try. Warm Regards, Aircel Social Media Team
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Comments

Dileepumreh

from Jodhpur, Rajasthan

Mere mobile No. [protected] me se Rs 30 27/12/2017 Ko Bina bajah se cut kr diya h koi costume jabab nhi deta h aur call bhi Sevan days me ek bar lagta h

Aircel Customer Care's response, Jan 25, 2018

Verified Support

Dear Dileep,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

Any message received upon deduction (screenshot if any):

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 1, 2018

Verified Support

Dear Dileep,

We would like to inform you that we have checked your account details and have found NO such vas deduction for your account

Warm Regards,
Aircel Social Media Team

Sherif Haris Mds

from Raipur, Chhattisgarh

Plz send record call list in last two months and send my gmail or whatsapp
gmail. [protected]@gmail.com
whats app mobile number. [protected]

My aircel number . [protected]

Aircel Customer Care's response, Jan 25, 2018

Verified Support

Dear Customer (Sherif Haris Mds),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team