[Resolved] Aircel — mnp related 1-[protected] | |||
Hi May i know reason why my mnp got rejected for [protected]. I have paid 402 more than the last month bill. There is no any outstanding bill amount pending. Are thinking i am fool. You are rejecting my mnp this as 4th time i am getting irritated day by day. What is the use of detaining me if i am not interested in your network. I have told in calls also i am not interested to be in your network as there are many problems. I am getting same reply as my outstanding bills are pending for every rejection. Can you attach me a proof in this mail how much i have pending? I am getting irrelevant reply for my concerns. Appellate. [protected]@aircel.co.in this is useless mail id. Was this information helpful? | |||
Jan 6, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Nov 28, 2017 Aircel Customer Care's response Dear Customer (Rameshkvk), Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings: The format of sending the Port Out message: The screenshot of the error received after sending the PORT message: Warm Regards, Aircel Social Media Team Verified Support Dec 02, 2017 Aircel Customer Care's response Dear Customer (Rameshkvk), We hope that our team got in touch with you and shared all the requisite information. Warm Regards, Aircel Social Media Team | |||
 3 Comments | |||
Comments
Hi Team,
I want to port out from aircel.
Whenever i send port out message i get error like “ unable to send message “
Sms format PORT [protected] to 1900
Error :- unable to send message .
Kindly resolve this issue.
I want to port out from aircel.
Whenever i send port out message i get error like “ unable to send message “
Sms format PORT [protected] to 1900
Error :- unable to send message .
Kindly resolve this issue.
Aircel Customer Care's response, Nov 28, 2017
Verified Support
Dear Customer (Rahul Beflawat),
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us so that we may assist you better:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us so that we may assist you better:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Dec 1, 2017
Verified Support
Dear Customer (Rahul Beflawat),
As checked, we have not received a request for Port Out, you are kindly requested to try now and if facing any issue then please check once with a changed handset and send SMS (Port Number) and send it to 1900, and you will get the SMS from 1901 with the port number.
Warm Regards,
Aircel Social Media Team
As checked, we have not received a request for Port Out, you are kindly requested to try now and if facing any issue then please check once with a changed handset and send SMS (Port Number) and send it to 1900, and you will get the SMS from 1901 with the port number.
Warm Regards,
Aircel Social Media Team
Dear sir/mam
My aircel no. Is [protected]. I want porting code please send me as soon as possible
Thank you
Vishal sharma
My aircel no. Is [protected]. I want porting code please send me as soon as possible
Thank you
Vishal sharma
Aircel Customer Care's response, Nov 29, 2017
Verified Support
Dear Customer (vikkisharma1),
As checked, we would like to inform you that your Port Out request is already in progress and it's expected resolution date is 5/12/2017.
Warm Regards,
Aircel Social Media Team
As checked, we would like to inform you that your Port Out request is already in progress and it's expected resolution date is 5/12/2017.
Warm Regards,
Aircel Social Media Team
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here cant catch 3g..pls sir in this city meny people used aircel even my family all user used aircel but cant catch 3g network ..pls resolve my problem soon i beeged you thnk you
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location (indoor/outdoors):
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team