[Resolved] Aircel — mnp sms unable to send | |||
Sir.. I aircel number [protected] rajasthan cant send sms to company to porting last 30 days. I contact to customer care but there is no any resposce next time i contact the executive says there is no any problem u send again sms the code ll come. But i cant send sms to 1900 port [protected], plz give the proper solution. And asap resolve the my pro dont give the wrong info its very imp no for me. Was this information helpful? | |||
Mar 10, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 24, 2018 Aircel Customer Care's response Dear Customer (Hawamahalraj), Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings: The screenshot of the error received after sending the PORT Out message: Warm Regards, Aircel Social Media Team Verified Support Feb 01, 2018 Aircel Customer Care's response Dear Customer (Hawamahalraj), We hope your issue has been resolved now. If you are facing any issue please change the handset and try. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
I am using postpaid connection CUG I want change to other network .so I request to deactivate my number.i also go to near Aircel store they tell I should get letter from my owner.
Aircel Customer Care's response, Jan 25, 2018
Verified Support
Dear Sriram,
Thanks for contacting us. We would like to inform you that in this regard the documents of the owner of the SIM are required to change your connection to other network or to prepaid connection.
Warm Regards,
Aircel Social Media Team
Thanks for contacting us. We would like to inform you that in this regard the documents of the owner of the SIM are required to change your connection to other network or to prepaid connection.
Warm Regards,
Aircel Social Media Team
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Plz see attachment as demanded by u..
Thanks for sharing the details with us. We have escalated your details to our team for further assistance and will update you soon.
Warm Regards,
Aircel Social Media Team