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Aircel

[Resolved]  Aircel — mobile-[protected] (deactivate ndmc 170317 pi2)

Address:New Delhi, Delhi, 110018

Auto deducting balance daily i did not activated any service. I have not used this service please refund my amount which has been deducted and deactivate this service, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Regards.
Mitali
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Nov 7, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Aircel Customer Care's response Dear Yashpal Singh Kushwaha,

We are forwarding your concern to our team. Meanwhile, please share if received any message upon deduction.

Warm Regards,
Aircel Social Media Team
Verified Support
Oct 04, 2017
Aircel Customer Care's response Dear Yashpal Singh Kushwaha,

We would like to inform you that our team called you but the call was not answered and as checked, you have been charged Rs2/- for SMS services on daily reactivation basis. We have deactivated the same. Hence charges found are correct and no waiver is applicable.
Please feel free to let us know in case of any further assistance regarding Aircel services.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

Dear Sir,

I am the customer of Aircel, I used Aircel Prepaid no.[protected]/[protected] more than 2 year, recently I have requested to Adhar link in my number. but the distributor demanding extra amount for every number

Place - Baruipur
distributor name - bichitra
Reply
Aircel Customer Care's response, Oct 5, 2017
Verified Support
Dear Customer (mitrrarahul),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Complete address of the store:
Store executive's name:
Date of visit:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Oct 10, 2017
Verified Support
Dear Customer (mitrrarahul),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

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