Aircel — Mobile balance deducted but rate cutter not activated

Aircel — Mobile balance deducted but rate cutter not activated

R raushanrajesh

My mobile no [protected]. i have recharged my no. on 10/28/2015 with Rs16 rate cutter with my mobile balance . my balance is duducted but pack is not activated. i have complained on that date but told me to wait for 4 hours it will be activated but it wasn't .today also i have compalined for the same issue but same answer in 4 hours. i said to let me speak with your senoir but told me that they all went outside. the customer service agent is VIKASH. please resolve this issue as soon as possible. Was this information helpful? No (0) Yes (0)
Aircel customer support has been notified about the posted complaint.
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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi raushanrajesh,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear raushanrajesh,

Hope you are doing good.

We would like to inform you that we tried to reach you on shared Aircel number, however your number was switched off
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in