Aircel — mobile data

Address:Hyderabad, Andhra Pradesh

I have activated 225 rupees plan o[censored]nlimited Internet, but getting problems in net connection ( when I connect to net, it fails to load the pages, it shows only H not H+ ). I activated this plan on 02/02/2015 still now I am facing this problem. I have called to customer care many times but they are not responding well. Also I activated 158 plan on 22/12/2014 from aircel website, money was debited from my account but activation failed, when I asked to customer care executives they said that money has refunded to you but it is not yet.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi M mallikarjuna R,

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you.
Dear M mallikarjuna R

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information