[Resolved]  Aircel — mobile internet pack activation reg. Worst customer care

Address:

Coimbatore, Tamil Nadu

I had asked the aircel customer care to activate the Mobile 2G Internet pack on 4th july 2014. I called the customer care and requested to activate the pack. They had informed me that the mobile internet pack is activated and you can use the internet. But, Once the bill was generated I came to know that my bill amount was 2700 rupees and they had not activated the internet pack for that number. I had called the customer care and inquired about that. They not responding and now they are telling that the pack was activated to your another number [protected] because you called us from that number. But I told them clearly while requesting to activate the internet pack that please activate the internet pack to [protected]. They have made the mistake and they barred incoming and outgoing every thing for the mobile number of [protected]. Kindly investigate this and advise them to reduce the bill amount.