[Resolved] Aircel — Mobile number recharged but the A-A free call is not going

sudipbiswas

from Bhubaneshwar, Odisha

Address:	732124
Website:	www.aircel.com

I'hv recharged my aircel no. [protected] with Rs 194/- on 14th February 2016 (207:Txn No. WBR[protected]. But the proposed facility is not there in my no. So, I'hv called aircel customer care they give a request no. [protected] and told me, the problem will be solve within 24h. but its not happened. after that I'hv called three times on 17th Feb. 1st they are said, called after 2h, then they said we have some technical difficulties. And aircel customer care system is rubbish, I can't even listen their voice clearly, like they are residing at a fish market.

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Aug 7, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi sudipbiswas,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in