[Resolved] Aircel — mobile recharge of rs.399 | |
Sir, my name is hardesh kumar and my mobile number is[protected]Aircel). I have received a sms from aircel regarding recharge of ₹ 399 in which i'll received unlimited local+std calls plus 2 gb data per day for 84 days which i confirmed from aircel customer care too. Then i recharged from shop/retailer, he again check my best offers and tell me about that 84 days validity on ₹ 399 recharge. But when i recharged, i'll received only 28 days validity with 2 gb data only. Thereafter, i trying to call customer care but a message floated on call "all our representatives are busy with other caller, please wait or call again later". Thereafter call automatically disconnected. From that day to today i daily called customer care but same message is floated. Sir, i am defence person and presently in j&k. Sir i can't go to retailer on daily basis. Request look into the matter and help me out please and give me my extra/offered validity please. This all incident was on 06 sept 2017 and my alternative number is [protected]. Thanks Was this information helpful? | |
Sep 12, 2017 Complaint marked as Resolved First of all thanks to you and your team Sir. Secondly i want to state that no any call or SMS or email sent by Aircel company to me for resolving my complaint thats why I updated my complaint on 11/09/2017.
Thanks
Hardesh Kumar
91074-91730 Aircel customer support has been notified about the posted complaint. Verified Support Sep 09, 2017 Aircel Customer Care's response Hi Customer(hardeshkmr), We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Sep 12, 2017 Aircel Customer Care's response Hi Customer(hardeshkmr), We would like to inform you that as per system check you have already received (*399=UL + 84GB 84D) benefit against MRP 399 offer till Nov 28, 2017. Warm Regards, Aircel Social Media Team | |
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