[Resolved] Aircel — Money cheated frequently

neeluji

from Hosur, Tamil Nadu

Address:	Chennai, Tamil Nadu, 629901
Website:	www.aircel.com

My mobile no is [protected] i m using aircel for the past 10 years. Nowadays my money is getting debited automatically without my knowledge. I received a message lie below.

Thank you for choosing Music Box Weekly at Rs 20.0. You have been charged Rs 20.0 for 6 days. To unsubscribe SMS STOP to 155223. Click here http://103.10.234.102/musicbox. For your special offer dial 50000!!Toll Free!!

I didnt activate it but often they are cheating if i maintain more balance. So all o[censored] dont recharge u r no for more than 10 rs.

I[censored] complain them in their mail also they wont take any action.

Maintain zero balance so that no chance of cheating !

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Nov 17, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2016

Aircel Customer Care's response Dear Customer(neeluji),

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Date and time of Deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Oct 01, 2016

Updated by neeluji Date and time of Deduction: 27/09/2016 time 8.04 am

Verified Support

Oct 04, 2016

Aircel Customer Care's response Dear Customer(neeluji),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Oct 07, 2016

Updated by neeluji Complaint was not solved... will be never solved. Worst Cheater ever...

Verified Support

Oct 17, 2016

Aircel Customer Care's response Dear Customer(neeluji),

We would like to inform you that Rs.20 has been credited in your account as one time goodwill gesture.

Thanks and Regards
Aircel Social Media Team