Aircel — Money deducted | |||
My no.-[protected] on date-21/08/2015, rs-25 deducted and Consumer care not help, i am feelings helpless, so plz help me. Above no is from aircel orissa circle.Rs25 has deducted without any information and region from my account. Consumer care behavior was very bad, not cooperative. So help me to get my money. Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
But it was not used by me and again yesterday on 25 aug, another Rs25 has been deducted from my accout. Every time its happen and i does nothing. So looks it in detail and then tell how i used that unsense ppacks. Go in very detail, and also tell me i have not got any type of massage. Its aircel fault, i thing wanted say that if it will not solve here then again i will go to the consumer court.
Ok now i am going to the consumer court for further action.
Dear surajsingh36,
We are already replied that on dated 25th Aug 2015 a content “VPACK" was downloaded from your number [protected] through transaction mode WAP and Rs.25/- was deducted from your account towards content download charges. As the content is chargeable there was no wrong deduction from your account. Hence we regret to inform you that we will not able to post any adjustments in this regard.
Regards,
Aircel Social Care Team
We are already replied that on dated 25th Aug 2015 a content “VPACK" was downloaded from your number [protected] through transaction mode WAP and Rs.25/- was deducted from your account towards content download charges. As the content is chargeable there was no wrong deduction from your account. Hence we regret to inform you that we will not able to post any adjustments in this regard.
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in