Aircel — Money deducted from balance without subscribing

Address:

Kolkata, West Bengal, 700089

This is my third complaint regarding Aircel service and I'm totally fed up now. My account balance has been deducted without my will and without subscribing any of their nonsense offer. Not one but two subscription activated on my number on 08/04/2016 which I didn't even subscribed. Balance has been deducted automatically. I also have all the messages regarding this. I have tried to deactivate the subscriptions but the deactivation number is totally not working. Then I called the customer service for help they said "you need to wait for 6 hours we cannot help you now for some technical problem". I called again after 6 hours but they kept me on hold for 20 minutes. Yesterday i called again And they kept me on hold for many hours. Today I made a call again and this time they said "you need to wait for 2 hours and call back again". I lost my patience and tell that person on service call to take immediate action and guess what he started behaving rudely to me. Is this a way to provide help for your customers? Now I can definitely say that Aircel gives you the worst service. They always deduct money from the balance without any reason & they don't even help you & behave like an illiterate.

This time I won't make any request, I just need my money back. And a message to "AIRCEL", please shutdown your service we don't need your fraud service. Your customer service sucks. They don't know how to behave with the customers. They just know to being rude. I can tell that in your face because this is my third complaint regarding your fraud service.

I will definitely suggest others not to use this worst service. Had an worst and most annoying experience.