Comments
Dear Vignesh Pichaiah,
We would like to inform you that you have activated VAS through WAP mode. Hence, waiver not possible.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that you have activated VAS through WAP mode. Hence, waiver not possible.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Sir,
I have clearly explained my issues to the people in Aircel store, customer care and nodal office and they said we'll help you by barring this VAS through WAP mode.
They said that I can use Internet without getting fear of been charged for VAS on 26.12.2015. With these words I started using Internet.
Attached is the mail conversation between appellate authority and me for the same. When I raised this complaint through your appellate authority, he said VAS services through WAP been barred on 09.04.2016.
If so then why did people from nodal closed my case as resolved and gave clearance for my complaint on 26.12.2016. If not I wouldn't have activated 3G Internet pack.
How many times will you close the case by saying my compliant is resolved for the same issue?
Because of false information I was forced to pay some hundreds for past 3 months. I strictly require refund for the VAS services I paid during the month of Jan, Feb and March, 2016.
Kindly look again for the issue raised and do the needful.
Regards,
Vignesh. P
I have clearly explained my issues to the people in Aircel store, customer care and nodal office and they said we'll help you by barring this VAS through WAP mode.
They said that I can use Internet without getting fear of been charged for VAS on 26.12.2015. With these words I started using Internet.
Attached is the mail conversation between appellate authority and me for the same. When I raised this complaint through your appellate authority, he said VAS services through WAP been barred on 09.04.2016.
If so then why did people from nodal closed my case as resolved and gave clearance for my complaint on 26.12.2016. If not I wouldn't have activated 3G Internet pack.
How many times will you close the case by saying my compliant is resolved for the same issue?
Because of false information I was forced to pay some hundreds for past 3 months. I strictly require refund for the VAS services I paid during the month of Jan, Feb and March, 2016.
Kindly look again for the issue raised and do the needful.
Regards,
Vignesh. P
Dear Vignesh Pichaiah,
Our team tried your number but the number was not reachable. Please share an alternate number along with convenient time to get in touch with you.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Our team tried your number but the number was not reachable. Please share an alternate number along with convenient time to get in touch with you.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Sir,
Am working in a private organization, where handsets are prohibited during office hours. I'll be available from evening 6:30 to morning 7:00 and you can contact me to the registered number during the specified time.
Regards,
Vignesh. P
Am working in a private organization, where handsets are prohibited during office hours. I'll be available from evening 6:30 to morning 7:00 and you can contact me to the registered number during the specified time.
Regards,
Vignesh. P
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in