[Resolved] Aircel — My aircel sim card has not been activated from (11,July afternoon 1:pm) till now ,which was promised to be activated in 2 hours only | |||
I needed a micro sim card, for my new phone 11, July, 1:00 pm (afternoon)- At aircel store, the person told me that micro sim cards are not available, Then he gave me a new sim after cutting it and charged 50 Rs., told me that it will be activated in 2 hours maximum. When I called him at 4 p.m -he told me server is down nothing can be done. At 5:00 pm and 6:00 pm I called him and his reply was same -server is down. Even today (13, July) my sim has not been activated. My number is -[protected], is still not been activated. Was this information helpful? | |||
Oct 29, 2017 Complaint marked as Resolved Problem solved Aircel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
No, my SIM card is not active, It is still deactivated .
My old sim was broken by a shopkeeper while cutting it into a micro SIM card
and on the same day, I went To AIRCEL store
I have already paid Rs. 50 and submitted my ID to get a micro sim card for my no. [protected], which is inactive till now.
Please activate it .This number is of great importance for me, Please activate it as early as possible .
My old sim was broken by a shopkeeper while cutting it into a micro SIM card
and on the same day, I went To AIRCEL store
I have already paid Rs. 50 and submitted my ID to get a micro sim card for my no. [protected], which is inactive till now.
Please activate it .This number is of great importance for me, Please activate it as early as possible .
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in