[Resolved] Aircel — my balance and net balance is showing 0 before its validity and full use.

[Resolved] Aircel — my balance and net balance is showing 0 before its validity and full use.

A anushka SINGH123 from Atraulia, Uttar Pradesh

Sir, I m talking anushka singh. I recharged with rs.70 top up on 9th october and net recharge of rs.58 on 14th october. But today[protected] both balance and net balance is showing zero without it's full use by me. Even validity is also there. So i tried to contact aircel customer complaint care 198. But they refused to help me and talked rudely. You are requested to please show your interest in this issue and help me. Otherwise i m an advocate and is ready to file a case against you guys as i also recorded the calls which i have done with your customers executives telling their names too. Thank you. Was this information helpful? No (0) Yes (0)
Nov 18, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 Aircel Customer Care's response Dear Customer (anushka SINGH123), We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Oct 18, 2017 Aircel Customer Care's response Dear Customer (anushka SINGH123), We would like to inform you that the benefit of 1GB 3G data with 3 days validity for Rs 58 PI Pack have been already credited on your number & your balance (Rs 49) got deducted on 17th Oct'17 after expiry of the pack. Recharge date: 14th Oct'17 Plan Validity date: 16th Oct'17 Warm Regards, Aircel Social Media Team
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