Aircel — my balance deduct many time and unwanted call of company

Hi HAWA

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Hi HAWA

As checked no such VAS deduction found.

Majority of Aircel customer's are affected such false billing activities.
Repeated Unwanted deduction from prepaid connection [protected]. If you check my deduction in my accounts you can find there are something wrong in your Billing System, you are doing with your customer's. Frequently Rs 5/- getting deducted
from my account balance with one SMS I am getting stating "Thanks for
using Aircel Service".

I think you can trace my accounts & find huge amount being deducted wrongly from my account balance.I am having all the system generated SMS and my complain mail copy regarding those.

Again today on 12/03/2015 at 16:32 hrs I checked my account balance was
Rs 18.30/-.At 16:42 hrs I received a SMS stating "Thanks for using
Aircel Service". With a suspection I again checked balance at 17:21 hrs,
found balance reduced to Rs 13.30/-. Simply
Rs 5/- again got deducted! Why???

The amount of Wrong deduction I noticed up to these time (of 34times of an amount of Rs170/-)