Aircel — My booster pack & customer care related | |||
My name is saran my mobile number is [protected] last Tuesday I recharged 56 rs for all India aircel to aircel 10 paise but from last 2 days its not work they deducted more money from my account per min they took 1 rs so I try to call a customer care I called more than 100 times but not connecting to customer care when they said please wait to speak a customer care afterr 10 sec they said they said thanks for calling and they disconnected my calls .which very upset my mind .I need help urgently reply fast Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
HI saranunlucky,
We would like to inform you that we have Checked and found there is no recharge found for Rs.56/- (All India A2A calls at 10p/min even while roaming). Instead of that you has done the recharge of Rs.57/ -(Only 2G - Unlimited 500 MB for 10 Days) on 27/10/2015. Hence you was not getting All India A2A calls at 10p/min.
Regards,
Aircel Social Care Team
We would like to inform you that we have Checked and found there is no recharge found for Rs.56/- (All India A2A calls at 10p/min even while roaming). Instead of that you has done the recharge of Rs.57/ -(Only 2G - Unlimited 500 MB for 10 Days) on 27/10/2015. Hence you was not getting All India A2A calls at 10p/min.
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in