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Dear Customer(ajeetvikashsingh),
We regret the inconvenience caused to you. We would like to inform you that as we checked you have done a Data pack RC_53 on date 7thJun’16 and got the benefit (1GB valid for 5 Days) which was expired on date 14thJun’16 but even after that you access GPRS on date 15thJun’16 and got charged from main account balance as per base rate i.e. 10p/10kb the charges are found correct hence no adjustment applicable for the same.
Warm Regards,
Aircel Social Media Team
We regret the inconvenience caused to you. We would like to inform you that as we checked you have done a Data pack RC_53 on date 7thJun’16 and got the benefit (1GB valid for 5 Days) which was expired on date 14thJun’16 but even after that you access GPRS on date 15thJun’16 and got charged from main account balance as per base rate i.e. 10p/10kb the charges are found correct hence no adjustment applicable for the same.
Warm Regards,
Aircel Social Media Team
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We apologize for the inconvenience caused. Please share the "Date & Time of deduction" so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team