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Aircel

Aircel — My internet plan have not active

Address:New Delhi, Delhi

Sir
Mera nam SARVJEET SUMAN ha or mera mobile no. [protected] ha .
Jis par mane 17.07.2015 ko internet plain recharg karwaya tha jo ki 98 Rs. Ka tha . Usme mujhe unlimited data uses karne ka offer aya tha. Par jab mane richarge karwa liya or uske bad data used kar rha hu to mera balance kat rha ha. 5 paisa par 10 kb ke dar se. Jab mane iski complne costmer care me ki to oh kah rhe ha ki richarge ho gya ha par active nahi hua ha. 2 bar costmer care se bat karne ke bad 3sri bar mare no. Third time call nahi lag rhi ha.
Jab mane dusre no. se call ki to unka kahna ha ki app wate karo . Ajj 17.07. 2015 se 20.07 2015 tak ma intzar hi kar rha hu.
Please sir iss sandarbh me meri puri sahayata ki jay or company par iska dand bhi lagaya jay ki next time se kisi or consumers ko taklif na ho.
Thanksfully
Sarvjeet Suman
[protected]
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Comments

Hi Sarvjeet Suman,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply
Dear Sarvjeet Suman,

We would like to inform you that we tried to reach on your shared number, however the call was not answered from your end.

Further we request you to share the suitable timing for call back, so that we can assist you accordingly.

Regards
Team Aircel
Reply
Dear Sarvjeet Suman,

We would like to inform you that the benefits of Rs. 98/- internet pack have been credited on your Aircel number [protected].

Further you can check the benefits by dialing the USSD *126*6# from your Aircel number.

Regards
Team Aircel
Reply

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