[Resolved] Aircel — My main balance cut unexpectedly | |||
Aircel Mobile number: [protected] At dated of 23 Oct 2014 i was sent 20 SMS from my number. Before sending these messages my balance is 68 rupees. and message size is 150 characters when i sent this message to 20 peoples then company was cut my complete balance and not sent this message to all peoples. After then i was call to the customer care then they can.t give me sanctification answer. First call SR# is 1-[protected] and second is call SR# is 1-[protected]. After i was do balance in my number of 60 rupees then not credit full 60 rupees balance. Only credit 50 rupees. But according to my 78 rupees scheme i will get full talk time balance in 60 rupees. Regards, Lal chand yadav Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Lal Chand Yadav,
As per our system records, you have been charged Rs:3 for
activating Npcievnt via Ussd on 28-sep and same has been deactivated. Hope the resolution offered meets
your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
As per our system records, you have been charged Rs:3 for
activating Npcievnt via Ussd on 28-sep and same has been deactivated. Hope the resolution offered meets
your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in