[Resolved]  Aircel — my new sim card with old number is not get activated after 36 hrs

Address:631502

Hi. I lost my mobile on 4th of february. And on 5th of february i applied for new sim card with old mobile number [protected]. But after 36 hours i have not got my sim activated. I use this number for my business purposes. It is really hectic here since 2 days without my business number. I wanted my sim card to be activated very soon. Old help. And i am using this number since 4 years. I lost many business chats and deals now. Kindly help me out soon no activate my new sim card.

Thank you
Was this information helpful?
No (0)
Yes (0)
Mar 21, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2018
Aircel Customer Care's response
Dear Amaris,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

20 digit SIM No.:

Warm Regards,
Aircel Social Media Team
Verified Support
Feb 10, 2018
Aircel Customer Care's response
Dear Amaris,

We would like to inform you that the SIM has been swapped successfully.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information