Aircel — Nano sim | |||
Hi this is Sajith Gowda. Im using Aircel from almost 6-7yrs. Recently I went to an Aircel outlet to change my micro sim into nano. I submitted documents, photo & paid 100rupess but its more than a week my nano sim is not activated. If i contact the outlet person hz saying it has to be activated by Aircel main branch & Im trying to call costumer care but no one is responding. Apart from that without my permission they have activated few services and cutting of my currency. MY AIRCEL N0 : [protected]. I think its better to PORT to other Network for hassele free service and there is no proper network out of bangalore. Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Sa jeeth Gowda,
Hope you are doing good.
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hope you are doing good.
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Thank you so much for your reply and making a time to help me out.
This is my alternate number : [protected] annd you can contact me at any time no issues but all I need is my nano sim to get activated as soon as possible.
Today again I went and contacted the Aircel outlet person He said it will get activated by 4pm but its still the same, its been more than a week still the issue not sorted out, So I put my Aircel phone aside thats why I was not able to rech your call.
This is my alternate number : [protected] annd you can contact me at any time no issues but all I need is my nano sim to get activated as soon as possible.
Today again I went and contacted the Aircel outlet person He said it will get activated by 4pm but its still the same, its been more than a week still the issue not sorted out, So I put my Aircel phone aside thats why I was not able to rech your call.
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in