[Resolved] Aircel — NDAIRPI2 service activated by aircel

[Resolved] Aircel — NDAIRPI2 service activated by aircel

Z zahid_jmi2 from Delhi, Delhi

Some ten or fifteen days ago a service NDAIRPI2 was activated by Aircel on my number without my approval. Since then Aircel is deducting Rs. 2 per day automatically. I tried to stop this service by sending an SMS on 155223 but I am told there that no value added service is active on my number. I tried calling Aircel but I am not able to talk to any of the customer care executives. Further, if they are deducting money what are they giving me back? What value do I get out of the deducted money? Lastly, I have been told by many of my friends that they are facing the similar abuse by aircel. I am now feeling cheated by aircel. Now I just want my money back and a strict action against aircel for creating such a nuisance for me and making me go through all this. Was this information helpful? No (0) Yes (0)
Oct 9, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 27, 2016 Aircel Customer Care's response Dear Customer(zahid_jmi2), We are forwarding your issue to the team. Meanwhile please share the below-mentioned details: Date & Time of deduction: Amount deducted: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 08, 2016 Aircel Customer Care's response Dear Customer(zahid_jmi2), We would like to inform you that Rs.2/- PI pack was activated on your Aircel number which gives 10 MB 2G internet for 1 Day and same has already been deactivated at our end. As the charges are found correct hence, we won't be able to post any adjustment in this regard. Warm Regards, Aircel Social Media Team
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