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[Resolved]  Aircel — ndmc aircel

Everyday 2 rs are being deducted from my aircel balance. I didn't even applied for this service and a lot of amount have been deducted till now. How can aircel be so irresponsible and force any service onto us without our permission or request? It got activated itself everyday. I don't want any service like this! Remove the pack as soon as possible.
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Nov 9, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Sep 22, 2017
Selim Saikh's response Dear sir,
I have lost my mobile so kindly block my mobile number as soon as possible
Sep 25, 2017
Updated by Vasundhra Tyagi NDMC pack must be deactivated as soon as possible.
Verified Support
Sep 25, 2017
Aircel Customer Care's response Hi Vasundhra Tyagi,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 25, 2017
Aircel Customer Care's response Hi Vasundhra Tyagi,

We would like to inform you that, as we have checked and found you have been charged Rs 2/- for SMS services on daily reactivation basis. We have deactivated the same. Hence charges found are correct and no waiver is applicable.

Warm Regards,
Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

Dear sir,
I have lost my mobile so kindly block my mobile number as soon as possible
Reply
Aircel Customer Care's response, Sep 26, 2017
Verified Support
Dear Selim Saikh,
Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Aircel no.:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Oct 4, 2017
Verified Support
Dear Selim Saikh,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

Aircel — related good services

I have visited aircel store at Bahdurpura Hyderabad last Last Monday18/09/2017 They Have given good services & theey have offer for tea I visited for aadhar link, they give one jodi sim card for my family on free of cost .i am so Happy with this services .

thanks Aircel & Mr Najeeb Who given good services .
.
Reply
Aircel Customer Care's response, Sep 27, 2017
Verified Support
Dear Mohammed Najeeb,

You are a valuable customer and we value your relationship with us and look forward to your continued patronage.

Thanks & Regards
Aircel Social Media Team

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