[Resolved] Aircel — ndmc pack has been automatically activate

[Resolved] Aircel — ndmc pack has been automatically activate

P PRIYANSH MAAN from Delhi, Delhi

In my ndmc pack has been automatically activated Daily 2rs has been deducting even i reported for this Complaint but this would be very bad impact on aircel if they not resolve this problem there are several other companies in market better than aircel. I do not recharging my account because it deduct the amount day by day. I think there are more issues realted to my complaint Please resolve this Was this information helpful? No (0) Yes (0)
Mar 11, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 07, 2018 Aircel Customer Care's response Dear Priyansh, We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Feb 08, 2018 Aircel Customer Care's response Dear Priyansh, We would like to inform you that you have been charged Rs 14/- for the activation of Rs 2/- auto renewal Data pack. Hence charges are found correct. Pack has been deactivated at our end. Rs 14/- will be credited on your number within 48 hours. Warm Regards, Aircel Social Media Team
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Comments

Pruthviraj Pardeshi

from Savantvadi, Maharashtra

Please provide me UPC code for my number [protected]. I have messaged several times since Jan 24 2018. I haven't received any information. Now I don't have Network too

Aircel Customer Care's response, Feb 9, 2018

Verified Support

Dear Pruthviraj,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team