[Resolved]  Aircel — ndmc service

Address:New Delhi, Delhi, 110062

Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount and disconnect this service,. This thing is started getting on my nerve..

I never had this problem before i was happy with your service but this ndmc service is causing a lot of trouble for me

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2
My number: [protected]
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Oct 1, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2017
Aircel Customer Care's response
Dear Ashish Khaitan,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Aug 24, 2017
Aircel Customer Care's response
Dear Ashish Khaitan,

We would like to inform you that we have deactivated the service and a waiver of Rs 30 has been initiated from our end and the same will be credited within 48 hours.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I purchased new sim my mobile no is [protected] on the same day i.e 16-aug-17 at evening 9-26 to deduct 35 rs from my account without subscribe any services plz return my balance .
Aircel Customer Care's response, Aug 23, 2017
Verified Support
Dear Sunil Kumar Umar,

We are forwarding your concern to our team. Meanwhile, please share if received any message upon deduction.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Aug 24, 2017
Verified Support
Dear Sunil Kumar Umar,

We would like to inform you that we have checked but haven’t found any unwanted balance deduction on the given number (8802585784) on the mentioned date. So, please cross check your number or the date of deduction so that the needful can be done accordingly.

Warm Regards,
Aircel Social Media Team

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