[Resolved]  Aircel — ndmc sms deducting amount

Address:New Delhi, Delhi, 110091

Ndmc sms pack is being activated on an aircel number.. Plzz refund my money back.. Without any permission he can u do this.. Aircel is a fraud company. Please do it as soon as possible..
Kbhi bhi ktni bhi amount kaat lee h na koi permission lte h na kuch.. Koi message pack activate ni kia bt khudse activate kar dia aur paise kaat liye aisa thodi hta hai.. I want my money back nd deactivate this service
Was this information helpful?
No (0)
Yes (0)
Mar 4, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
Aircel Customer Care's response
Dear Aanchal (Aanchal19),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount deducted:
Any message received upon deduction (screenshot if any):

Warm Regards,
Aircel Social Media Team
Verified Support
Feb 01, 2018
Aircel Customer Care's response
Dear Aanchal (Aanchal19),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Kindly provide me all the call details of my prepaid mobile number [protected] at least for past 3 months As I am facing problems o[censored]nwanted calls. Kindly provide me the details and if needed will provide required info and need any charges will ready to pay. Thx...
Aircel Customer Care's response, Jan 24, 2018
Verified Support
Dear Udayagiri,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team
Last 7 days i tried to send porting req.but my send not send to anyone or company also my no is [protected].i tried to call cust care last 3 days but its go on waiting and disconnect automatically plz help its very imp no for me.plz aircel team give the proper resolution on problem.
Aircel Customer Care's response, Jan 25, 2018
Verified Support
Dear Pawan (Pawan0050),

We would like to inform that your number is showing as protected.
Kindly share following details with us in order to assist you better:

Concerned Aircel number:
The format of sending the message:
The screenshot of the error received after sending the PORT message:

on aircelsocialmedia@aircel.co.in

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 2, 2018
Verified Support
Dear Pawan (Pawan0050),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information