[Resolved]  Aircel — need to migrate my aircel postpaid to prepaid

Address:600031

Am using aircel postpaid for past 1year. I need to migrate the same to prepaid since i want to convert my another sim into postpaid. I've paid my last (Dec 2017) month bill by 10th jan '18. And also paid rs.150/- as advance. But now, the operator told me to pay rs.450/- to start the migration process whereas my postpaid plan is rs.349/-
Kindly help me to resolve the same asap.
Was this information helpful?
No (0)
Yes (0)
Feb 21, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2018
Aircel Customer Care's response
Dear Preethi,

As per our system check, informing that the Port Out request for the number ( [protected]) is already in progress and its expected resolution date is 19/01/2018. So, we are unable to assist you in Post to Pre concern.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information