Aircel — network issue

Sir,

Aircel mobile no: [protected]

I recharged for internet prepaid plan rs. 398 via txn no: chr[protected] on 16-feb-2018. But i am not getting net connection properly in above mobile no from the date i recharged. I hear that aircel has shutting down its operation but no official announcement/message received from aircel before i recharged. Please check and resolve the issue. Also, please advise them to refund the amount to my account i[censored]nable to provide prepaid data connection at the earliest.

Regards,
Shankar

[protected]
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Aircel customer support has been notified about the posted complaint.
Mar 05, 2018
Updated by Shankara Narayanan B
Sir,

I got mail from them stating unable to provide service due to Network issue. I need refund of Rs. 398/- paid towards Aircel Prepaid no. [protected] on Internet pack. Please assist to get the amount to my account at the earliest since it is our hard earned money. Thank you.

Regards,
Shankar.
Complaint comments 

Comments

Sir,

I got mail from them stating unable to provide service due to Network issue. I need refund of Rs. 398/- paid towards Aircel Prepaid no. [protected] on Internet pack. Please assist to get the amount to my account at the earliest since it is our hard earned money. Thank you.

Regards,
Shankar.

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