[Resolved]  Aircel — network issue... no signal

Address:Hyderabad, Andhra Pradesh, 500059

I am a resident of saidabad colony near water tank, hyderabad, telangana. Since past 2 weeks we are not receiving any aircel signal in our area and the mobile data is unusable. I have may missed call alerts and missing on important calls. We have been aircel customer for long and have multiple sims. Please rectify this issue otherwise we will be left with no option but to switch networks. My mobile is [protected].
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Mar 24, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2018
Aircel Customer Care's response
Dear Customer (Manz01234),

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

Alternate No.:
Complete address:
Landmark:
The Specific location of the issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team
Feb 16, 2018
Updated by Manz01234
Alternate No. [protected]
16-1-24/364 L.C.H saidabad colony near water tank, hyderabad, telangana

Both indoor as well as outdoors within 500 mts range from home address, the signal is terrible.
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Alternate No. [protected]
16-1-24/364 L.C.H saidabad colony near water tank, hyderabad, telangana

Both indoor as well as outdoors within 500 mts range from home address, the signal is terrible.
Aircel Customer Care's response, Feb 17, 2018
Verified Support
Dear Customer (Manz01234),

We would like to inform you that due to some technical constraints there was some network congestion in few areas. We regret any unintentional network issues that you may have faced. However, our concerned team is working on the issue. We will keep you updated with the status of the same ASAP. We appreciate your trust & support.

Warm Regards,
Aircel Social Media Team

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