[Resolved] Aircel — network issue (not getting 3g network) | |
Mr. /mrs manager, Myself anjani kumar choubey but an aircel sim two weeks ago. That has a plan of rs 399 claiming that they will provide free calling to any network plus 1gb 3g data every day for 4 month. But i am not able to get even a proper call not even 2g data. I lodged a complaint regarding this on third day after i bought the sim. First they told it not problem with network the problem is in your phone, then one of your man came visited me checked my phone and told phone has no problem, something is wrong with network. After that i lodged complaint again and again but the response was unpleasant and the issue has not been resolved yet. Was this information helpful? | |
Oct 29, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 16, 2017 Aircel Customer Care's response Dear Anjani, We regret the inconvenience you have faced. Kindly share the following information in order to assist you better: Aircel No.: Signal Bars: Alternate No.: Complete address: Landmark: Specific location(indoor/outdoors): Thanks & Regards Aircel Social Media Team | |
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I want my 35rs back
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Date & Time of deduction:
Any message received upon deduction:
Thanks & Regards
Aircel Social Media Team
We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regard
Aircel Social Media Team