[Resolved]  Aircel — Network Problem and Non-connectivity with Customer Care 198 (Mobile No. +91 [protected])

Address:

New Delhi, Delhi

Sub: Network Problem and Non-connectivity with Customer Care 198 (Mobile No. +91 [protected])Kind Atten: Applet Helpdesk..Regretfully I would like to inform you that I had made a complaint regarding Network Problem of Aircel Communication earlier but still no response has been made from Aircel's site after such a long time..One major problem is that Aircel has barred my number so that I am not able to connect with customer care. Whenever I am trying to connect with 198 one computer generate message is being generated that "kindly send HELP to 121 for further assistance". I was able to connect with customer care earlier because the number was not barred. Now Aircel Company has done it intentionally so that they can avoid customer's support. I had called to customer care twice on 24th Aug. 2014 and customer care had told me to call after half an hour because they were not able to assist me due to some technical fault. After that call they have barred the services and still I am not able to connect with 198 which really causes a big issue with the disgusting services provided by Aircel Customer Care. I have already made many complaints to Aircel for their disgusting services and customer satisfaction in response to their Customer Care Number 198 but still they are sleeping after having some high power sleeping pills..You are, therefore, requested to look into the matter so that Aircel Customer Care service could be in active mode after their sleep mode... Hope for rapid action...ThanksPritesh KumarGovt. ServantAlternate No. +91 [protected], +[protected]