[Resolved]  Aircel — No Incoming Calls at My Aircel Number[protected]

Address:700114

This is to inform you that since last few days I was not getting any calls on my Aircel number ([protected]). Today I noticed this and to check I called my own number ([protected]) from my father's phone and heard that "the incoming call facility to this number is not available". This is really surprising and disgusting too. Can you please tell me what is the exact reason/s for this?

Without making any delays, I called the customer care and the customer care executive who received my call was not ready to share any information. On my repeated requests he suggested me to inquire at the Aircel Store.

I want this problem to be solved as early as possible, otherwise I would not have any other options but to surrender this number or to port to another service provider.

Regards
Soumyarup Roy
Aircel Number - [protected]
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Feb 25, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2017
Aircel Customer Care's response
Dear Customer(Soumyaro),

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Signal Bars:
Alternate No.:
Specific location/everywhere (address required for specific location):
Duration since facing issue:

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 25, 2017
Aircel Customer Care's response
Dear Customer (Soumyaro),

We would like to inform you that Ooutgoing and Incoming barring issue has been resolved now.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

My name is rafi ahamed siddiki
adress-kalipara ward no.5 po+ps-mekhliganj dist.-coochbehar
Pincode-735304

I have lost my aircel sim card 7 days ago please block the sim card

No.[protected]
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear Rohan Siddique,

We are forwarding your concern to the team. Meanwhile, please share the following details for your account security :

Last recharge amount :
Date of birth :
Registered name :

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jan 28, 2017
Verified Support
Dear Rohan Siddique,

As per our record name not match. HLR status : Incoming call was block.

Warm Regards,
Aircel Social Media Team
Sir i want call history before 2 mont to my email. [protected]@email.com my mobile number.[protected]
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear Customer(Mohdnizam),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

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