[Resolved]  Aircel — No one worst network provider aircel

Address:Bangalore, Karnataka, 560008
Website:aircel

I my name is pavan i am using aircel sim from past 3 years and now i want to port it to other network . but till date i had tried 50 times sending message to port no 1900 and it says sending failed wen i called customer care . they say it will be resolved in 48 hours it almost 3 months till the issue is not resolved. kindly take an action against this aircel provider and resolve my problem at earliest. my complaint no-1-[protected]
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May 13, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2016
Aircel Customer Care's response
Hi pavan1988,


We regret for the inconvenience caused. We are re-escalating your issue will soon share an update.


Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Verified Support
Jan 15, 2016
Aircel Customer Care's response
Hi Pavan,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Nov 07, 2016
Updated by pavan1988
No response till now worst service from consumer complaints also
Complaint comments 

Comments

Don, t use the worst network Aircel they are No. 01 worst provider in customer care also they don, t have proper customer care executives in their company .
Hi Aircel

This is inform you that no one called since yesterday i raised an complaint . please resolve my issue by EOD.

Regards
Hi pavan1988,

We would request you to kindly check with different handset and send sms PORT MOBILE Number to 1900, if still you are getting the same error kindly share the screen shot of the same for further assistance.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hi Team

The issue is not solved with other handset also. please solve my issue asap.


Regards
Pavan
Hi pavan1988,

We would like to inform you that we have verified your account details and found insufficient balance to register your complaint. Request you to recharge and resend sms PORT Mobile number to 1900 to get UPC code.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hi Santhosh

i tried after recharging my account also its going it says sending failed attached is the screen shot . please solve this asap.

regards
Pavan.v

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