[Resolved] Aircel — no proper intimation about credit limit and all of a sudden they cut down all services

sudhan (bibin)

Address:	Chennai, Tamil Nadu, 600088
Website:	www.aircel.com

Without sending any proper intimation they have blocked all my 3 numbers. There was no message to all 3 numbers regarding the credit limit exceeding. But they have stopped all our services blindly. When called customer care and asked they are easily lying that messages were sent from them to all 3 numbers. They are totally lying here. Because we have not received any message in all 3 numbers. Such a waste network. Waste of being in this network for the last 13years. No use really. Such a waste customer care service and no value for the customer.

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Nov 29, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Aircel Customer Care's response Hi Customer (sudhan (bibin)),

We would like to inform you that as per our record your number is well active please visit nearest Aircel store along with your SIM if you face any issue for the same.

Warm Regards,
Aircel Social Media Team