[Resolved]  Aircel — Not able to call ot receive calls in my Aircel mobile number

Address:

New Delhi, Delhi

I sent a message before to Aircel about the problem of not getting any incoming or outgoing calls but to no avail. I know my SIM has been activated and the network is shown full on my number. I have sufficient prepaid balance in my number to call. The problem I hear is as follows. When I call from my Aircel number [protected] to any other number I hear a recorded voice saying " This facility is not available on your number" . When someone else calls on my number the message heard is" This number is not in service". Now the customer care executives are incompetent. They keep telling me to Change my handset and take out my SIM card for 8 hours. Now I have tried using different mobiles with this SIM to see if there is any problem with the mobile. But no. Each time it remains the same. I have even kept my device switched off and the SIM card taken out for more than 8 hours but again it doesnt work. I have called the helpline number more than 40 times in the past 5 days but to no avail. Is this the way Aircel treats its customers? Very disappointed and disheartened with Aircel. Aircel Team please repair my number within 24 hours of this mail or I will be forced to go to consumer court.