Aircel — not able to generate port code for my number in both sms/call option

Hi,

Port code is not getting generated for my aircel number ([protected]). I have tried both the below options.
1. Sms port to 1900
2. Call to [protected] by providing the sim number

Without getting the port code, i am not able to get the porting done for my number for past 1 week.

This is completely irresponsible action from aircel.

Thanks,
Srini v