[Resolved]  Aircel — Not able to get mnp porting code from last 6 month

Address:Thane, Maharashtra, 421306
Website:Aircel

Sir hi
This is Abhishek Tiwari. Sir m not getting network in my location matheran and m try to port it but not able to get porting code trying sending proper msg bit not getting code. Even customer care dont supprt just saying everytime server issue it is not fare that u r having server issue from last 6 month pllz its my permanet no plllz help me out my request.
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Jun 23, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
Aircel Customer Care's response
Dear Customer(zodiac2305),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
May 20, 2017
Aircel Customer Care's response
Dear Customer(zodiac2305),

We would like to inform you that as per our record you were sending the SMS from roaming location and in incorrect format hence it was getting failed. Further, you need to send the SMS in below format from home network Mumbai then only you will get the UPC.

PORT< 10digit mobile> send to 1900.

Warm Regards,
Aircel Social Media Team
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