Aircel — not able to reach customer care after numerous tries

Address:Bangalore, Karnataka

This is the most frustrating experience in my lifetime related to mobile services. I got a new aircel sim and wanted to reach aircel customer care for issues regarding 3G coverage. I have tried continously for 3days trying to reach custimer care but in vain. Please take up this complaint with necessary authorities.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Anith

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you
Hi, you are right, the same thing happens to me i try to contact customer care it connected to chennai call center and then the call gets disconnected in middle of the conversation, this happened repeatedly for 19 times, i got frustrated and hung the phone
finally i made my request which is just to activate data service for my mobile, after 2 weeks still the service request is unanswered.

service request number 1-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information